Onboarding and support

Get the league ready before the lights go out.

Prepare the Discord structure first, then activate the trial and test the complete steward workflow with a disposable incident.

01

Prepare Discord

Create the steward and results channels, confirm administrator access and decide which roles can report or review.

02

Configure leagues

Create each league, connect the correct channels and confirm session, round and licence-point settings.

03

Run acceptance tests

Test reporting, driver selection, assignment, category, penalties, appeals, corrections, carry-over posting and exports.

04

Start the trial

Activate the 7-day trial for the correct Discord server, then use the billing portal before the renewal date.

What to include in a support request

Provide the Discord server ID, league ID, command or button used, approximate timestamp, expected result and the exact error text. Screenshots are useful when they do not expose tokens or private driver information.

Never send: Discord bot tokens, Stripe secret keys, passwords, recovery codes or full payment-card numbers.

Pre-launch contact: use the existing direct Stew-Bot/OZ-E support channel. A permanent public support address must be connected before commercial launch.